I am now bypassing the problem by using e-print (mailing the documents to be printed to my eprint address) but I don't like this option because a) it's unnecessarily complicated and b) everytime you mail a document, the printer prints an extra page with e-mail details and this is a waste of paper and ink. I also don't understand the problem at all, since I changed absolutely nothing to my computer or network. Yet I am again definitely sure both devices are in the same network and I also double, triple checked the typed IP address. I can't even locate it by manually typing the IP address of the printer (as the installer asks). One-year technical phone support one-year limited hardware warranty. I tried to fix the problem by removing the printer from my computer and reinstalling the drivers, but when trying to run the driver installing program, it can't locate my printer either. This is HP’s official website to download the correct drivers free of cost for Windows and Mac. In the Devices and Printers window, click the right mouse button on the HP Photosmart 5520 series, then click Delete the device. It is compatible with the following operating Systems: Windows 10 (32-bit). Download the latest drivers, firmware, and software for your HP Photosmart 5520 e-All-in-One Printer series. Follow the instructions to complete the installation. Under Printers, select HP Photosmart 5520 series, then click Next. The printer is turned on, definitely on the same wireless network as the laptop and nothing changed to that network. Under Manufacturer in the Install the Printer Driver window, click on HP. Otherwise said: when I try to send a print job to the printer from my laptop (wirelessly), the computer says it can't find the printer. However, a few weeks ago, the printer wouldn't respond anymore. I have a HP Photosmart 5520 printer which, until recently, worked absolutely fine! I even upgraded my laptop from Windows 8 to 10 and the printer continued to work perfectly. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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